About Us

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For U.S. consumers only

Please note: We are experiencing increased contact volume and encourage you to call us for a faster response to your question. Responses to messages will be delayed. We thank you for your business and understanding.


At L'Oreal, we care about your privacy. If you have questions or concerns about how we use your information, you may review U.S. Privacy Policy here. Non-US consumers should visit the country website serving their region.

Customer Service

Our Customer Service hours of operation are:
Monday-Friday 9 AM - 5:30 PM (ET)
877-540-2101

Order Status

Please visit this page and provide the details requested to track your order.

Press Inquires

For press-related inquiries, please email us.
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