Product Marketing Manager

Locations: New York, NY

Responsibilities:

• Develop and manage launch strategies, including competitive analysis and market feasibility
• Create detailed timelines and manage all dates and deliverables for launches
• Forecast retail potential of new launches, as well as identifying cannibalized products and projected cannibalized factors
• Develop marketing initiatives/promotional calendar to support new product launches
• Collaborate with the creative team and vendors to identify and develop packaging
• Ensure legal requirements are met for new product names
• Initiate product and marketing copy needs and ensure consistency of message for particular launch
• Create and track budgets for all marketing expenses associated with launches
• Identify new product and promotional item opportunities within category
• Liaise with PR, E-Commerce, Merchandising and Sales Promotion on new product launches to ensure press and on-line efforts are in line with brand positioning

Qualifications:

• Bachelor Degree
• Minimum three years experience ideally in beauty marketing
• Highly analytical with the ability to gather, dissect and evaluate large amounts of information make recommendations to management
• Innate project management skills with a high attention to detail
• Process-oriented
• Must be creative and innovative, and be able to articulate thoughts and ideas clearly
• Must possess excellent verbal and written communication skills
• Confident public speaking skills
• Must have strong interpersonal skills and be able to communicate with all levels of management, and perform effectively as a team player
• Must be a self-starter and eager to learn through hands-on experience
• Needs to be highly organized and able to prioritize effectively
• Ability to adapt quickly to changing priorities and thrive in a dynamic and undefined environment

If you wish to apply for this position, please submit your resume to careers@carolsdaughter.com. Please include the title of the position on the subject line.

Head of Retail Stores

Locations: New York, NY

Responsibilities:

• Develop and manage sales according to sales plan and budgets
• Provide the company with profitable, annual sales volume
• Manage the P&L for retail, wholesale, and independent accounts
• Identify and capture new sales and partnership opportunities
• Develop and recommend distribution strategies
• Partner with marketing and operations to drive sales and develop sell through initiatives
• Evaluate performance against expectations of staff
• Provide leadership and guidance to the regional and training team
• Track and measure impact of promotions on overall sales
• Develop and implement a clientele program for the retail stores
• Ensure our retail partners are provided with training and support
• Oversee merchandising and inventory levels in all retail channels

Requirements:

• Bachelor's Degree
• Strategic thinker with P&L experience
• Minimum 10 years experience in sales
• Experience handling outside sales
• Experience working in rapidly growing companies
• Experience developing strategic plans, growing a sales organization, and enhancing the customer service experience
• Excellent written, verbal, and presentation communication skills
• Management experience required
• Beauty industry experience a plus

If you wish to apply for this position, please submit your resume to careers@carolsdaughter.com. Please include the title of the position on the subject line.

Customer Service Representative

Locations: New York, NY

Responsibilities:

• Answer inbound calls in a call center environment
• Enter sales orders and answer questions regarding products
• Respond to customer inquiries via email
• Provide resolution on customer issues
• Conduct new hire training
• Handle escalated calls
• Publish weekly call center reports including call volume and call abandon rates per representative
• Monitor calls handled by representatives for quality assurance
• Provide feedback to customer service representatives

Requirements:

• Bachelor Degree
• Minimum 2 years experience in a call center
• Excellent written and oral communication skills
• Strong problem solving skills
• Solid organizational and time management skills
• Must have a "can do" attitude
• Willing and able to work a flexible schedule including weekends

If you wish to apply for this position, please submit your resume to careers@carolsdaughter.com. Please include the title of the position on the subject line.

Store Manager

Locations: Pentagon Retail Store in Arlingon, VA

Responsibilities:

• Managing all aspects of the retail operations in your store by meeting and/or exceeding sales goals
• Recruiting, selecting, coaching and developing the performance of store personnel
• Creating a positive work environment that is professional and encourages team work
• Receiving and merchandising product as set forth by company guidelines
• Providing a high level of customer service

Qualifications:

• Minimum of 2 years experience in retail management, preferably within the Beauty industry
• Excellent written and oral communication skills required
• Strong problem solving abilities
• Proficiency in Microsoft Word, Excel and Outlook
• Strong interpersonal and leadership skills
• Solid organizational and time management skills
• Must be willing and able to work a flexible schedule including nights, weekends, and holidays

If you wish to apply for this position, please submit your resume to careers@carolsdaughter.com. Please include the title of the position on the subject line.

Nail Technician

Locations: The Back Room Hand & Foot Spa in Harlem, NY

Responsibilities:

• Servicing our clients
• Keeping the nail/pedicure stations neat and clean

Qualifications:

• Must be NYS licensed
• Must have excellent communication skills
• Ability to up sell and cultivate a clientele

If you wish to apply for this position, please submit your resume to careers@carolsdaughter.com. Please include the title of the position on the subject line.

Carol's Daughter proudly announces its entrance into Dillard's and Macy's. We have sales and management positions available at the following locations. Please email your resume to careers@carolsdaughter.com if you are interested in joining the team! When submitting your resume, please provide the title and location of the position you are interested in applying for on the subject line.

Advisor

• Greet and engage each customer enthusiastically.
• Practice suggestive selling by sharing product knowledge.
• Develop and regularly update clientele book.
• Maintain sales and express credit goals.
• Attend periodic vendor training seminars to enhance product knowledge.
• Adhere to shortage control and compliance procedures.
• Promote teamwork.

Counter Manager

• Greet and engage customers
• Train new Beauty Advisors.
• Practice suggestive selling by sharing product knowledge.
• Develop and regularly update clientele book.
• Maintain sales and express credit goals.
• Attend periodic vendor training seminars to enhance product knowledge.
• Adhere to shortage control and compliance procedures.
• Promote teamwork.
• Motivate Beauty Advisors to achieve sales plans, execute events and promotional strategies.
• Develop partnerships with store leadership and share feedback regarding successes and opportunities.
• Follow up and assist the Beauty Advisor with driving repeat business using the clientele system.
• Role model superior selling and customer service skills.

We are always accepting resumes for Store Managers, Assistant Managers, Key holders and Sales Associates for our retail locations.

Warehouse/Production: No opportunities at this time.

* We do not offer Franchise opportunities.
* We do not employ independent sales consultants.