Customer Service
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Opportunities

Macy's
Carol's Daughter proudly announces its entrance into Macy's, the largest department store retailer in America. We have sales and management positions available at the following locations. Please email your résume to careers@carolsdaughter.com if you are interested in joining our team!

Herald Square, New York, NY
Kings Plaza, Brooklyn, NY
State Street, Chicago, IL
River Oaks, Calumet City, IL
Oakland, Troy, MI
Northfield, Southfield, MI

Beauty Advisor
Key Accountabilities:

  • Greet and engage each customer enthusiastically
  • Practice suggestive selling by sharing product knowledge
  • Develop and regularly update clientele book
  • Maintain sales and express credit goals
  • Attend periodic vendor training seminars to enhance product knowledge
  • Adhere to shortage control and compliance procedures
  • Promote teamwork

    Business Manager
    Key Responsibilities:
  • Drive sales through associate development maintenance of necessary stock levels and effective event execution.
  • Build and maintain strong vendor partnerships in order to support the business.
  • Maintain customer service and selling as the priority.
  • Support all Macys selling and service programs in place. I.e. TUWYT, Star Rewards, Give Back events, etc.
  • Ensure staffing levels maintenance by recruiting, hiring, scheduling and retaining the appropriate quality of staff.
  • Drive selling metrics and average sales through effective tracking, coaching and counseling of associates team.
  • Effectively coach and counsel associate to achieve desired levels of performance through our performance management system.
  • Maintain merchandise presentation standards of department and ensure merchandise is replenished on the selling floor.
  • Maintain department operating standards.
  • Ensure protection of company assets through adherence of shortage program in place
  • Currently we are accepting résumés for Store Managers, Assistant Manager, Key holders and Sales Associates for our new retail locations in the following locations:

  • Newport Centre Mall, Jersey City, New Jersey
  • Fox Hills Mall, Culver City, California
  • Philadelphia, Pennsylvania (South Street)

    STORE MANAGER
    Store Management Candidates must have a proven track record in the beauty industry with experience of managing several retail stores throughout their career. Candidate must be customer-oriented, have at least 5-7 years of store management experience, experience in leadership, training & development of staff, all while driving company initiatives.

    Reporting: Directly reports to Retail Operations Manager

    Key Initiatives:

  • Exercise intellectual and creative discretion and judgment in management and leadership of store employees.
  • Manage a store team consisting of an assistant manager & selling associates.
  • Responsible for overseeing the P and L of retail store.
  • Driving store revenue.
  • Drive business sales with clientele programs and leadership.
  • Protect the Carol's Daughter brand with clear communication to store teams on selling, visual and personal presentation standards
  • Up-hold product knowledge, visual & store operation standards.
  • Excellent oral and written communication skills required.
  • Basic math skills are necessary.
  • Computer literacy including MS Office a plus
  • Maintain Carol's Daughter standards and hold staff accountable for providing quality customer service and achieving sales goals.
  • Analyze and review sales associate's performance.

    Ambition to build careers for yourself and your team for the growth of the company.
  • Retail Locations:
    Our new store, located at Atlantic Terminal in Brooklyn, NY, is hiring. We have sales and management positions available. Please email your resume to careers@carolsdaughter.com if you are interested in joining our team!

    Our new store, located at Roosevelt Field Mall in Long Island, NY, is hiring. We have sales and management positions available. Please email your resume to careers@carolsdaughter.com if you are interested in joining our team!

    Corporate Offices: Customer Service Representatives. Send resumes to careers@carolsdaughter.com
    Warehouse/Production: No opportunities at this time
    Wholesale Distribution Opportunities:
    Reginald Brown
    12757 S. Western Ave
    Suite #401
    Blue Island, IL 60406
    866-396-2890 ext 228
    Email - rbrown@egfostergrp.com
    * We do not offer Franchise opportunities.
    * We do not employ independent sales consultants.