Develop and manage launch strategies, including competitive analysis and market feasibility
Create detailed timelines and manage all dates and deliverables for launches
Forecast retail potential of new launches, as well as identifying cannibalized products and projected cannibalized factors
Develop marketing initiatives/promotional calendar to support new product launches
Collaborate with the creative team and vendors to identify and develop packaging
Ensure legal requirements are met for new product names
Initiate product and marketing copy needs and ensure consistency of message for particular launch
Create and track budgets for all marketing expenses associated with launches
Identify new product and promotional item opportunities within category
Liaise with PR, E-Commerce, Merchandising and Sales Promotion on new product launches to ensure press and on-line efforts are in line with brand positioning
Qualifications:
Bachelor Degree
Minimum three years experience ideally in beauty marketing
Highly analytical with the ability to gather, dissect and evaluate large amounts of information make recommendations to management
Innate project management skills with a high attention to detail
Process-oriented
Must be creative and innovative, and be able to articulate thoughts and ideas clearly
Must possess excellent verbal and written communication skills
Confident public speaking skills
Must have strong interpersonal skills and be able to communicate with all levels of management, and perform effectively as a team player
Must be a self-starter and eager to learn through hands-on experience
Needs to be highly organized and able to prioritize effectively
Ability to adapt quickly to changing priorities and thrive in a dynamic and undefined environment
If you wish to apply for this position, please submit your resume to careers@carolsdaughter.com. Please include the title of the position on the subject line.
Creative Services Manager
Locations: New York, NY
Responsibilities:
Assist in all creative initiatives inclusive of planning, managing the process flow, scheduling and integration among creative services, cross functions, and external vendors.
Manage the creative request of all departments.
Develop and manage all creative project activities including project timelines, production requirements, as well as budget and resources management.
Detailed project planning, tracking and status reporting i.e. progress, issues and budgets.
Identify and resolve issues that could impact project timelines.
Build an image archive using an FTP site.
Coordinate with designers and outside vendors on production of all creative deliverables.
Qualifications:
Bachelor Degree
Minimum 5 years experience in a creative capacity, preferably in Cosmetics and/or Retail or within an Ad Agency.
Bachelor's Degree.
Graphic design experience in print advertising a plus.
Proficient in Word and Excel.
Ability to manage multiple projects against challenging deadlines.
Solid organizational and time management skills.
Excellent written and verbal communication skills.
Effective communication skills across all levels of an organization.
If you wish to apply for this position, please submit your resume to careers@carolsdaughter.com. Please include the title of the position on the subject line.
Lead Customer Service Representative
Locations: New York, NY
Responsibilities:
New hire training, handling escalated calls, and quality assurance of the customer service
Answer inbound calls in a call center environment
Enter sales orders and answer questions regarding products
Respond to customer inquiries via email
Provide resolution on customer issues
Conduct new hire training
Handle escalated calls
Publish weekly call center reports including call volume and call abandon rates per representative
Monitor calls handled by representatives for quality assurance
Provide feedback to customer service representatives
Qualifications:
Bachelor Degree
Minimum 2 years experience in a call center
Excellent written and oral communication skills
Strong problem solving skills
Solid organizational and time management skills
Must have a "can do" attitude
Willing and able to work a flexible schedule including weekends
If you wish to apply for this position, please submit your resume to careers@carolsdaughter.com. Please include the title of the position on the subject line.
Vice President of Sales
Locations: New York, NY
Responsibilities:
The Vice President of Sales is responsible for ensuring budgeted revenues are reached in the retail stores, wholesale, and independent markets through the development, direction and implementation of effective and efficient sales strategy and tactic. He/She will establish and implement strategies which increase visibility and strengthen the company's relationships with our retail partners.
Develop and manage sales according to sales plan and budgets
Provide the company with profitable, annual sales volume
Manage the P&L for retail, wholesale, and independent accounts
Identify and capture new sales and partnership opportunities
Develop and recommend distribution strategies
Partner with marketing and operations to drive sales and develop sell through initiatives
Evaluate performance against expectations of staff
Provide leadership and guidance to the regional and training team
Track and measure impact of promotions on overall sales
Develop and implement a clientele program for the retail stores
Ensure our retail partners are provided with training and support
Oversee merchandising and inventory levels in all retail channels
Requirements:
Bachelor's Degree
Strategic thinker with P&L experience
Minimum 10 years experience in sales
Experience handling outside sales
Experience working in rapidly growing companies
Experience developing strategic plans, growing a sales organization, and enhancing the customer service experience
Excellent written, verbal, and presentation communication skills
Management experience required
Beauty industry experience a plus
If you wish to apply for this position, please submit your resume to careers@carolsdaughter.com. Please include the title of the position on the subject line.
Store Manager
Locations: Roosevelt Field in Garden City, NY
Responsibilities:
Managing all aspects of the retail operations in your store by meeting and exceeding sales goals
Recruiting, selecting, coaching and developing the performance of store personnel
Creating a positive work environment that is professional and encourages team work
Receiving and merchandising product as set forth by company guidelines
Providing a high level of customer service
Qualifications:
Minimum of 2 years experience in retail management, preferably within the Beauty industry
Excellent written and oral communication skills required
Strong problem solving abilities
Proficiency in Microsoft Word, Excel and Outlook
Strong interpersonal and leadership skills
Solid organizational and time management skills
Must be willing and able to work a flexible schedule including nights, weekends, and holidays
If you wish to apply for this position, please submit your resume to careers@carolsdaughter.com. Please include the title of the position on the subject line.
Store Manager
Locations: Lenox Retail Store in Atlanta, GA
Responsibilities:
Managing all aspects of the retail operations in your store by meeting and/or exceeding sales goals
Recruiting, selecting, coaching and developing the performance of store personnel
Creating a positive work environment that is professional and encourages team work
Receiving and merchandising product as set forth by company guidelines
Providing a high level of customer service
Qualifications:
Minimum of 2 years experience in retail management, preferably within the Beauty industry
Excellent written and oral communication skills required
Strong problem solving abilities
Proficiency in Microsoft Word, Excel and Outlook
Strong interpersonal and leadership skills
Solid organizational and time management skills
Must be willing and able to work a flexible schedule including nights, weekends, and holidays
If you wish to apply for this position, please submit your resume to careers@carolsdaughter.com. Please include the title of the position on the subject line.
Carol's Daughter proudly announces its entrance into Dillard's and Macy's. We have sales and management positions available at the following locations. Please email your resume to careers@carolsdaughter.com if you are interested in joining the team! When submitting your resume, please provide the title and location of the position you are interested in applying for on the subject line.
Louisiana: Lakeside, Metairie Esplanade, New Orleans
New York: Parkchester, Bronx Kings Plaza, Brooklyn, NY Herald Square, New York Green Acres, Valley Stream
Texas: Willowbrook Shop, Houston First Colony, Sugar Land
Tennessee: Wolfchase Case, Bartlett
Illinois: River Oaks, Calumet City State Street, Chicago Watertower, Chicago
